Privacy Policy

1. Introduction

This privacy policy describes how your personal data is managed and processed by www.novuspro.si (the ‘Site’), which operates under the laws of the Republic of Slovenia, including the Personal Data Protection Act and the General Data Protection Regulation (GDPR).

2. Personal Data we collect

We may collect the following types of personal data:
- First and last name
- Telephone number
- IP address
- Location data
- Cookies
- Any other information you voluntarily provide through forms on our website.

3. Purposes of data processing

Your personal data may be used for the following purposes:
- Providing access to website services
- Supporting customer service and responding to your enquiries
- Sending newsletters if you have consented to this
- Improving our website and user experience
- Fulfilling legal obligations.

4 Grounds for data processing

We only process your personal data on lawful grounds, including:
- Your consent given when filling in forms
- The need to fulfil a contract or provide a service
- Compliance with legal obligations
- Legitimate company interests such as ensuring the security of the website and improving our services.

5. Data storage

We only keep your data for as long as is necessary to fulfil the purposes for which it was collected or to comply with our legal obligations. The length of time we retain data may vary depending on the type of information and legal requirements.

6. Transfer of data to third parties

Your data may be transferred to the following categories of third parties:
- IT service providers who maintain our website
- Payment processors and other third party service providers
- Public authorities where required by law.

We ensure that all third parties comply with the data security and privacy standards required by law.

7. Data protection

We take all necessary technical and organisational measures to protect your personal data from unauthorised access, loss or alteration. Our systems use encryption and other data protection measures.

8. Your rights

Under the GDPR, you have the following rights in relation to your personal data:
- The right of access
- The right to rectification
- The right to erasure (the right to be ‘forgotten’)
- Right to restriction of processing
- The right to data portability
- The right to object to data processing.

You can exercise these rights by contacting us at novusproslo@gmail.com.

9. Use of cookies

Our website uses cookies to improve site performance and analyse user behaviour.

10. Contact Information

If you have any questions about our privacy policy or wish to exercise your rights, please contact us:
- Email: novusproslo@gmail.com
- Postal address: 6000, Koper, Pristaniška Street 3, Slovenia

11. changes to our privacy policy

We reserve the right to update this privacy policy at any time. All changes will be posted on this page with the date of the last update.

Date of last update: 20.09.2024